Admin/Customer Service Professionals

 

Title: Customer Service/Administration - 4 days per week

Skills: Judy is highly organised, reliable, possesses excellent communication skills with a keen eye for detail. She has a demonstrated ability to work autonomously and collaboratively within a team. Judy is proficient in CRM (Navision) and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Experience: With over 7 years of experience in Customer Service, her most recent role including processing 20/30 and assessing claims, checking all the documentation and going through a thorough claims process, account management and liaising with both internal and external stakeholders. During her time she also took on escalated calls and trained new staff. Prior to this her role included assisting customers with electronic products, aircon, dishwashers etc, with faults and processing warranty claims, as the products were purchase through a distributor, careful diagnosis was needed. Her role then developed into training and overseeing a team of 14 staff in the Philipines. Answering up to 60 calls a day and upto 100 emails a day, this was a fast paced busy role. Her previous experience also includes organising training sessions, internal social media, managing administrative staff rosters, and arranging travel for executives.

Salary: $80,000 plus super (to be calculated on a pro-rata basis for part time)

Location: Mona Vale

Employment Type: Permanent part time - 4 days per week

Availability: Immediate

Culture fit: Judy is confident, bubbly, friendly with a high work ethic.

ID number: 127096

 

 

Title: Customer Service Specialist/Travel Operator

Skills: Juliana considers herself as organised, planned and a hard-working individual. She is great at multi-tasking and is the kind of person that can wear many hats and fills in where needed in a business, accounts, customer service, managing a team or in the warehouse.

Experience: Juliana has extensive experience in travel coordination and tourism operations. Proficient in managing logistics, supplier relationships, and customer communication. Skilled in itinerary planning, including accommodation, transport bookings, and activities. Experienced in both corporate travel and tour operations. Strong customer service focus dedicated to exceeding client expectations. Highly organised with the ability to manage multiple tasks and collaborate effectively. Excellent problem-solving skills, especially in travel logistics and special requests. - Meticulous attention to detail in planning itineraries and ensuring accuracy in travel components. - Tech-savvy, with advanced knowledge of travel software, Microsoft Word, Excel, MYOB, and booking systems.

Salary: $80,000 to $85,000 plus super

Location: Wheeler Heights

Employment Type: Permanent part time

Availability: 3 weeks notice

Culture fit: Juliana presents as a switched-on individual who is extremely organised and has a pro-active approach to her work and life, she has extensive experience in travel coordination and more recently in a customer service, 2IC role. She is friendly and likes to work in a team environment

ID number: 127865

 

 

Title: Project Manager/Senior Administrator

Skills: Clay has the proven ability to manage relationships and deliver results, strong communication and interpersonal skills. Strong computer skills including various CRM's OWNA CCMS, Childcare CRM, NABone. Holds multiple relevant certifications including Project Management, Diploma of Marketing.

Experience: With over 14 years of experience focusing on customer and client services and project management with a strong adaptability, known for a high level of Customer Service, refining processes, and enhancing customer experiences. Currently working on a contract role as a Project Support Officer, working onsite supporting the various projects, resolving scheduling, inventory, trade issues, his achievements including a 20% reduction in administrative delays and a 95% on-time completion rate for projects. Previous role in Customer Service, managing 3 childcare centres enrolment, troubleshooting enquiries, uploading necessary documentation and improving client engagement and increasing centre occupancy by 10% within six months

Salary: $80,000 plus super

Location: Collaroy Plateau

Employment Type: Permanent

Availability: March 2025

Culture fit: Clay is self-motivated and driven, with a warm friendly, customer first approach, he is hardworking and adaptable and results driven.

ID number: 127810

 

 

Title: Account Management, Customer Service, Sales

Skills: Lucy is very personable, with well-developed communications skills, cross skilled across Account Management for Key Accounts, Sales and Customer Service. Lucy has a strong aptitude to learn across the business, with meticulous attention to detail, working to meet deadlines and efficiently delivering business outcomes. She thrives in a dynamic environment using forward thinking and proactive approach.

Experience: Experience in administrative support and customer service within busy national office environments. Skilled in managing multiple deadlines and stakeholder requirements. Strong ability to prioritise competing tasks and manage high-volume workloads. Proficient in Microsoft Office Suite and familiar with SAP, Marketboomer, and other software applications. Excellent verbal and written communication skills, adept at building relationships with diverse stakeholders. Professional experience includes roles such as National Retail and Online Coordinator. Key skills include Travel Coordination, Event Coordination and Management

Salary: $80,000 plus super

Location: Collaroy Plateau

Employment Type: Permanent

Availability: Immediately

Culture fit: Lucy is delightful. She is immaculately presented, dedicated, dynamic, and highly skilled all-rounder experience providing daily administrative support and customer service expertise. She is friendly, articulate and very easy to get along with.

ID number: 127824

 

 

Title: Customer Service/Senior Administrator/Records Specialist 

Skills:  Ruby has strong communication skills at all levels to improve processes, enhance customer experience, and boost efficiency. Experienced in Stakeholder Engagement, Finance, and Data Protection. Capable of managing multiple projects simultaneously, with excellent time management, prioritisation, and multitasking abilities.  Holds a BA in Politics and Social Policy.  

Experience:  Ruby is a conscientious professional with excellent communications and interpersonal skills, in her most recent role working for the Ministry of Defense as a Business Management Officer and Subject Access Request Officer, her role included focusing on information rights legislation and business management reporting, from collating data, building a case for clients and also completing various ID and background checks.  With a strong understanding of Data Protection and Privacy and working under strict guidelines.  Prior to this she worked for her local Council, managing customer interactions related to council tax and debt management.  She also enjoys being involved with the community and volunteering.

Salary: $70,000 plus super 

Location:  Frenchs Forest 

Employment Type:  Contracting and temp work 

Availability:  Immediately 

Culture fit:  Ruby is well presented and self motivated with high work ethic, flexible and adaptable with an outgoing warm nature. She loves working in a fast paced environment. 

ID number: 127687

 

Title: Customer Service/Retail Specialist 

Skills:  April has strong retail and customer service experience, she has basic Word and Excel skills, and has BP (Best Practice) Software in Aged Care.

Experience:   April has three years of customer service and technical experience within the retail industry. She has good communication skills, is able to collaborate with team members and supervisors, Customer service experience as well as reception, Proficient in using BP software (Best Practice) for patient appointment management and information retrieval. Responsibilities include customer service, stock taking, and assisting pharmacists. 

Salary: $60,000 plus super 

Location:  Seaforth

Employment Type:  Permanent roles - open to full time and part time 

Availability:  Immediately 

Culture fit:  April is friendly and down to earth; she is eager to please and keen to learn new tasks.

ID number: 126814

 

Title: Customer Service 

Skills:  Michelle has an excellent eye for detail, she is analytical and data driven, with proficient knowledge of Advanced Excel, SAP, Power Bi and SQL, experience in B2B and B2C using Salesforce, holds a Masters of ERP and IT.

Experience:   Michelle is a results-oriented professional with expertise in customer management, sales, supply chain, and financial analysis. With a strong technical background in SAP, CRM, SQL, and Power BI, she combines data-driven decision-making with exceptional communication and problem-solving skills. Her ability to thrive in fast-paced environments has enabled her to build and maintain strong customer relationships while ensuring operational efficiency.

Salary: $80,000 plus super 

Location:  Newport 

Employment Type:  Permanent roles 

Availability:  Immediately 

Culture fit:  Michelle has the biggest smile and positive outlook on life, she is friendly and easy to get along with, she is bright and articulate and presents well, and would be a great addition to any team.

ID number: 127735

Title: Customer Service 

Skills:  Heather is passionate about providing exceptions customer service, she is proficient in using Oracle NetSuite, SharePoint and Microsoft Office Suite.

Experience: Heather is a results-driven professional with a demonstrated commitment to delivering superior customer service and ensuring the highest standards of client satisfaction. Possesses exceptional organisational and administrative abilities, complemented by advanced proficiency in leveraging contemporary information technology systems. Skilled in analysing complex situations and communicating effectively to ensure seamless service delivery.  Proficient in handling telephone inquiries, processing orders, and managing stock distribution. Expertise in collaborating with management, team members, and Sales Representatives to ensure smooth daily operations and service delivery.  

Salary: $75,000 plus super 

Location:  Newport 

Employment Type:  Permanent roles 

Availability:  Immediately 

Culture fit:  Heather has bucket loads of experience when it comes to customer service, she is friendly, outgoing and not afraid of learning new things. She considers herself confident and likes to take the lead. She has a happy disposition and has a good work ethic.

ID number: 119310

 

 

Title: Administrator/Warehouse Specialist 

Skills: With a mixed of diverse experience, from Warehousing, Retail, Customer Service and experience as an Architect overseas, Margaret is an a adaptable individual.  Her recent experience includes warehousing, pick pack and wrapping, organising orders for delivery, receiving and dispatching goods, maintaining inventory and general cleaning.  She also has experience in retail, from data entry the new product line, general sales, merchandising, sales reporting and banking, her role was to work autonomously as the owner was not onsite.  Working in a car rental business, her role included guiding clients through rental agreements, preparing the cars for incoming and outgoing contracts.  She has a Bachelor in Architecture and has over 3 years experience overseas working for both retail and commercial clients, mainly new builds.  

Experience: Margaret considers herself to be adaptable, proactive, with strong problem-solving and leadership abilities with the ability to work well with teams and also autonomously.  She has strong computer skills including CAD, Revit, Sketchup, Corin, Photoshop and Excel.

Salary: Hourly rate $35.00 plus super 

Location:  Dee Why 

Employment Type: Contracting and temp 

Availability:  Immediately 

Culture fit:  Margaret is hardworking, responsible and organised with a bubbly, empathic nature.

ID number: 127655

 

Title: Part Time Customer Service/PA/Senior Administrator 

Skills: Rachel's key strengths are drawn from a combination of academic, commercial and practical experience, having run her own business for 21 years she has leadership qualities, accounts experience including Payroll, AP, AR, BAS along with general staff and office management.  More recently she has held a Shipping and Export administrator role working across artwork with suppliers, placing orders, shipments, customs, forecasting and planning. She also performs ad hoc tasks and was the PA to her GM and took on additional Accounts responsibilities.  She has used Cloud Based systems, MYOB, Xero payrolled up to 75 staff (weekly) and managed staff (HR processed-hiring-performance reviews).

Experience: Rachel is very easy to get along with, pro-active with a can-do attitude, well-developed communications skills, cross skilled across Accounts, PA, HR and facilities. Strong aptitude to learn across the business, with meticulous attention to detail, holds a Cert 4 in Accounting / BAS Registered Agent.

Salary: $80,000 plus super pro-rata for part time 

Location:  Cromer 

Employment Type: Permanent part time 

Availability:  Two weeks notice 

Culture fit:  Rachel is lovely and has a huge smile, she presents as a down to earth, ready for a laugh kind of person, switched on with great people skills and wears many hats. She is looking for a role with variety and likes a challenge.

ID number: 114254

 

Title: Customer Service

Skills: Hands on Stack Developer, customer service, Agile Development and project planning - operations process optimisation, Javascript, Python, D3, Postgres, REDIS, C++, Linux, AWS, HTML CSS, Docker, GIT, REST API, Web Sockets, Swift Trello, Xero, JIRA, XML, Cyber Security

Experience: Technical problem solving, customer relationship building, account management, building and motivating teams, excellent communication.  delivering outcomes against targets

Salary: flexible depending on the role 

Location:  Manly 

Employment Type: Perm, Contract or Temp

Availability:  Immediately 

Culture fit:  Matt is a quiet achiever, he presented as a thinker, demonstrated very good active listening and was clearly able to communicate technical solutions to non-technical people.  He comes across as genuine and kind and someone with alot of life experiences.

ID number: 127622

 

Title: Customer Service/Administration/Executive Support - medical devices and pharma

Experience::  Paul says he is a communicator and this has provided him with successful people leadership ability.  He has a proactive approach and understands that premium customer service is key to a successful business.  He is a team player and works well within a leadership team capacity.  He is flexible and patient but likes to focus on getting the best out of others as well as implementing processes and procedures around efficiencies.

Skills: SAP User, Excel Super User, people management and positive leadership skills, He is a problem solver, hands on operational ability with a team building mindset

Salary: $120,000 plus super

Location: Frenchs Forest 

Employment Type: Permanent 

Availability: 4 weeks notice 

Culture fit:  Paul presents as a professional with high energy and a strong focus and empathy for people management but demonstrated an experienced capacity for business acumen and positive cultural transition.  He is easy to chat to and engages very quickly.  His interpersonal style relaxed but enthusiastic about new emerging business and innovation.

ID number: 115233

 

Title: Sales Support/Client Services 

Experience: Quotation preparation, contract renewals, engineer support and coordination, purchasing, key account support, reporting, pricing, order processing, customer service support. Tiarne has worked in Financial Services, telecommunications, Design and the IT Sector 

Salary: $85,000 plus super

Location: Dee Why

Employment Type: Permanent or Contract 

Availability: 4 weeks notice 

Culture fit:  Tiarne describes herself as a doer, she gets her head down and gets on with it, she enjoys working alongside a team, but relishes her own responsibilities.  She is resourceful to problem solve, is intuitive of company needs and likes to maintain a supportive and cohesive team environment.

ID number: 71676

Title: Customer Service/Administration/Accounts 

Experience: Narelle is a detail-oriented team player with strong organisational skills and the ability to manage multiple projects with high accuracy. She is passionate about event planning with extensive experience in customer service and administration. Current role is receptionist/admin person in the medical sector, providing customer service and handling billing and Medicare claims. Prior to this, Narelle was the Owner/Director of a small franchise business for 3 years, managing day-to-day operations, online store, staff hiring and training, as well as purchasing and inventory management. -  - She has experience in accounts and administration for a mid sized family business, including accounts payable, receivable, payroll, and data entry using Xero Medilink, with strong Word and basic Excel skills.

Salary: $75,000 plus super

Location: Cromer

Employment Type: Permanent or Contract 

Availability: 2 weeks notice 

Culture fit:  Narelle is well presented, married with two teenagers, softly spoken with a calm nature, she has experience across administration/customer service/accounts, considers herself a creative person, loves variety, travel and working independently while achieving outcomes.

ID number: 127480

 

Title:  Customer Service/Account Management/Customer Success

Skills:  Raymond is a Customer Service and Account Management professional with experience working within SAAS/document management, fishing supplies and media industries.  His role includes providing a high level of customer service to both B2B and B2C, from sales orders, after care service and liaising with internal teams. He has managed over 200 customers, his role was to service their accounts, providing the technical ability of the service to enable growth and retention. This also included educating the client of the full service offerings and tech abilities of both the service and how different SAAS are interlocked to provide solutions.  One of his key achievements was with a government account, where they had a service to keep records for the lifetime and how the technology could streamline the access for them.  His role prior was to provide support to distributors and showcasing new and upcoming products, giving them product knowledge, he quickly progressed over the 3 years in the role and was promoted to team leader, supporting a team of 3. 

Experience:  Raymond considers himself to be determined, strives for great outcomes, friendly, personable and has a good understanding of providing a high level of customer service and consultation can generate great sales and retention. 

Salary:  $75,000 to $80,000 plus super.

Location:  Dee Why

Employment Type: Permanent and Contracting 

Availability:  1 - 2 weeks notice 

Culture fit:  Raymond is well presented, articulate, calm and professional, he has over 5 years Customer Service and is very respectful and personable.

ID number: 90598

Title:   Customer Service / Account Management 

Skills:  SAP, Pronto, Freight/Export documentation.

Experience:  Madeline has over 10 years of experience in customer service and operations roles, she is proficient in processing purchase orders in the Pronto system and managing local and overseas customers. - Extensive experience with SAP for order processing and achieving accuracy. - Proven ability to handle customer enquiries and complaints professionally, aiming for First Call Resolution. - Skilled in coordinating logistics and liaising with warehouse teams and freight forwarders for order delivery. - Familiar with managing export documentation for LCL and FCL shipments. - Strong communication skills and ability to build long-term relationships with customers. - Collaborative approach, working with internal departments to ensure service excellence. 

Salary:  $75,000 to $80,000 plus super.

Location:  Dee Why

Employment Type: Permanent 

Availability: Four weeks notice 

Culture fit:  Madeline is lovely, quietly spoken mature lady, well presented and articulate with an empathetic nature. She considers herself to have very strong customer service experience with well developed relationship management skills, she enjoys connecting with clients and finding solutions and outcomes for them.

ID number: 127449

 

Title:   Guest Services, Bar & Gaming Attendant, Customer Facing Specialist 

Skills:  Excel and Word, RSA obtained in 2023, RCG obtained in 2023, Small powerboat and RIB Master, Superyacht crew academy 2024.

Experience:  Mazy is looking to move away from hospitality into an office environment. Her focus is a junior role, using her customer service and reception experience. She has skills as a concierge, customer relations and working with members and guests. She has assisted with membership applications and handled cash transactions and electronic payments. She has navigated challenging client issues and resolved matters. She has a strong teamwork background, great communication and customer service skills, is reliable and punctual, and committed to continuous improvement in the workplace. 

Salary:  $55,000 to $60,000 plus super.

Location:  Mona Vale 

Employment Type: Perm, Contract or Temp

Availability: immediately 

Culture fit:  Mazy is delightful, she is bubbly and friendly, and eager to learn new things. She is looking for a supportive environment were she can grow. 

ID number: 127228

Title:   Facilitator/Coordinator/Account Manager/Relationship Manager 

Skills:  SharePoint, Salesforce, Excel, Hubspot, Vimeo, Trello and Translation software.

Experience: Shay is warm, friendly, and a determined professional known for her resourcefulness, honesty, and resilience. She has a genuine passion for organisations that drive positive outcomes, particularly in the Medical and Health industries. Her previous experience includes coordinating Personal Development and Business Growth Programs across the APAC region. She has successfully liaised with internal teams, including Facilitators, Legal teams, Suppliers, Venues, and the leadership team. 

Salary:  $90,000 to $100,000 plus super.

Location:  Frenchs Forest 

Employment Type: Perm, Contract or Temp

Availability: 1 week 

Culture fit:  Shay's success has been in larger organisations where she can make a real difference. She is dedicated, loyal and has a passion for the medical and health sector. 

ID number: 115915

 

 

Title:   Customer Service Representative 

Skills:  Intermediate Word and Excel, Salesforce and Jira

Experience: Stewart is an experienced Customer Service Representative and Sales Representative, bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. He has a proven track record in meeting sales targets and enhancing customer experiences by employing service orientated behavours, understanding customer desires and providing customised solutions to build loyalty.  

Salary:  $70,000 plus super.

Location:  Chatswood 

Employment Type: Perm, Contract or Temp

Availability: immediately 

Culture fit:  Stewart is riendly and easygoing, he is looking for a supportive team where he can use his relationship building skills.  

ID number: 126497

Title:   Senior Customer Service Specialist/2IC/Inventory Specilist 

Skills:  Microsoft Word, Excel, PowerPoint, Netsuite, Adoce Creative.

Experience:  Verna loves delivering solutions to clients. She will manage escalated issues to resolution. She has maintained inventory records using Netsuite, ensuring the data is 100% accurate. 

Salary:  $80,000 plus super.

Location:  Queenscliff 

Employment Type: Permnent 

Availability: 4 weeks 

Culture fit:  Verna brings a positive attitude and would fit well in a business that focusses on delivering high standard services. 

ID number: 123724

 

 

Title:   Office Manager and Executive Assistant 

Skills:  Certificate IV in Property Services - Licensed Real Estate & Auctioneer, Word, Excel, PowerPoint.

Experience:  Supporting the CEO with varying commitments inside and outside the business, multi facets of HR including recruitment, onboarding and induction, managing staff leave, rostering and co-ordination of staff covering each role across each location. 

Salary:  $90,000 plus super.

Location:  Warriewood 

Employment Type: Permnent, Contract or Temp.

Availability: immediately 

Culture fit:  Rachel is a highly organised, responsible multi-tasker who thrives in a busy, dynamic environment. Valued for always demonstrating a positive attitude, professionalism, confidentiality, attention to detail, loyalty, sound work ethcs, highly developed written and verbal communication and people skills. 

ID number: 115764

 

 

Title: Project Management - Senior Administrator 

Skills: Training facilitator, managing a calender of training events, both online and inperson.  With strong computer skills and experience in using Salesforce, Xero and Trello 

Experience: Grace has extensive experience across project management and strong administration skills with a focus on detail and effective cross-departmental communication, working within the Construction industry from bank internal refits and refurbishment to working with DFAT and liaising with engineers and having a strong understanding of compliance, regulations and confidentiality.  She has also had experience assisting on the homeloan market, to understanding the full end to end process and servicing clients with both pre and post applications, ensuring tight deadlines are always delivered.  

Salary: $80,000 to $90,000 + super

Location: Cromer 

Employment Type: Permanent and temporary 

Availability: Immediate

Culture fit:  Grace is very personable, with well developed communications skills, cross skilled across Customer Service, Project Management, HR and facilities.  Strong aptitude to learn across the business, with meticulous attention to detail, working to meet deadlines and efficiently delivering business outcomes.

ID number: 127496

 

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